Have a question, feedback, or need support? Reach out to us anytime.
Our support team is available 7 days a week to help you with bookings, refunds, partner queries, and anything else.
We read every message and respond within 4 hours on business days
We'll respond to your email within 4 hours · Mon–Sun · 9 AM–9 PM
Quick answers to the most common questions
You can cancel or reschedule up to 2 hours before your appointment time. Go to My Bookings in the app or website, select your booking, and choose Cancel or Reschedule.
Refunds for eligible cancellations are processed within 3–5 business days to your original payment method. For pay-at-salon bookings, no charge is applied.
Currently, we are operating in Tirunelveli and expanding to other cities in Tamil Nadu. Stay tuned for updates on new cities!
Visit our List Your Business page, fill out the registration form, and our team will review and approve your listing within 24 hours.
Yes. We use industry-standard SSL encryption for all transactions. You can pay via UPI, debit/credit cards, or net banking — all 100% secure.
DoDY Membership (Silver, Gold, Platinum) gives you flat discounts on every booking, free cancellations, and exclusive member-only deals. Check the Offers page for details.